About 52% of employees feel hopeful about the future of work, yet more than a third feel depressed, according to a Sept. 10 report from the O.C. Tanner Institute. Notably, when employees feel a strong sense of hope, they are ...

Dive Brief: Salesforce’s AI agents have handled “millions of conversations” in recent months while human agents deliver expertise and empathy on calls that need it, co-founder and CEO Marc Benioff said during a Q2 2026 earnings call. On Salesforce’s own ...

Dive Brief: A former employee of chicken restaurant Bojangles had her disability accommodation request denied and was terminated in violation of Title VII of the Civil Rights Act, the Pregnant Workers Fairness Act and the Americans with Disabilities Act, she ...

Dive Brief: The cost of health benefits per employee could climb an average of 6.5% next year — the highest increase since 2010, according to preliminary results from Mercer’s 2025 National Survey of Employer-Sponsored Health Plans, released Sept. 4. The ...

The beginning of President Donald Trump’s second presidency has already included “dramatic changes” in labor and employment policy and law — and more are expected, Littler’s Workplace Policy Institute said in its 2025 Labor Day Report, released last week. “In ...

Widening skill gaps have left organizations unprepared to meet the demands of a changing economy, according to Sept. 3 survey results from Skillsoft. Of the 1,000 HR and learning professionals surveyed, only 1 in 10 said they are fully confident ...

Despite ongoing changes in online recruiting in recent months, job board sites remain a popular spot for employers and candidates to connect, according to a Sept. 3 report from iHire. For instance, 69% of employers said they conduct all or ...

Organizations are prioritizing workplace experience as a driver of real estate value, making employee satisfaction and operational efficiency a strategic asset that can support long-term business goals, CBRE, a commercial real estate services firm, said in a report released Thursday.  ...

When employers adopt artificial intelligence in the workplace, they’re more likely to train workers on the technology than replace them with it, the Federal Reserve Bank of New York concluded in an analysis released Sept. 4. Businesses responding to a ...

Dive Brief: A federal district court judge granted summary judgment for Thornton, Colorado-based Appliance Factory on Wednesday, dismissing a lawsuit from the U.S. Equal Employment Opportunity Commission that accused the store of discriminating against a worker with long COVID (EEOC ...