Most-clicked story of the week
Have HR departments “lost the plot” when it comes to being business relevant? Maybe so, said Johnny Taylor Jr., president and CEO of SHRM, during his keynote speech for the association’s annual conference. Company leaders struggle to see the value in the department, especially as artificial intelligence swiftly changes the face of work, he said — meaning HR will need to learn how to fight for its human workers.
Number of the week: 18% below average
The percentage below average that younger workers measured in critical thinking, according to a report from AI candidate screening platform Cangrade. Critical thinking skills were one of the five soft skills that showed up in AI-related job postings, alongside communication, strategic thinking, attention to detail and problem solving.
Quote of the week
“It’s one of those things where you’re truly never done. You can design it, implement it, test it, get feedback and refine it, and then that loop just starts right over again.”
Lindsay Gainor
Vice President of HR and talent management at ServiceMaster Brands
A company’s first point of contact with a recruiter is when onboarding truly begins, Gainor told HR Dive — and after that, it never truly ends. The more formal aspects of onboarding programs should also be on regular maintenance schedules to ensure content is up-to-date and relevant, she said.