Dive Brief: Salesforce violated the Americans with Disabilities Act and the Family and Medical Leave Act when it fired an employee who took medical leave to care for his father, who had cancer, according to a lawsuit filed Thursday. The ...
California employers are caught between two legal systems that are moving in opposite directions. Benjamin R. Buchwalter Permission granted by Benjamin R. Buchwalter The Trump administration has reshaped U.S. Equal Employment Opportunity Commission enforcement priorities, dialing back protections for ...
By: Alexei Alexis • Published April 23, 2026 Nearly three-quarters of U.S. finance leaders rank healthcare among their companies’ five biggest operating expense concerns, consulting firm Mercer found in a recent survey. The research comes as the rapid rise of ...
In a market characterized by job hugging, talent professionals need to rethink their approach, Jim D’Amico, vice president of talent acquisition at Caliber Collision, an auto repair provider, told attendees April 20 during a SHRM Talent session. “Where I think ...
Editor’s note: This is a guest article from Eric Keller, senior director analyst in Gartner’s customer service practice. AI is seemingly everywhere in customer service. While AI leaders suggest the technology will take over human customer service representatives, the data ...
Most clicked story of the week A former employee of MrBeastYouTube, LLC and GameChanger 24/7, LLC — the companies collectively referred to as MrBeast, a popular YouTube channel and name of a well-known YouTube personality — filed a lawsuit against ...
Artificial intelligence is moving quickly from experimentation to everyday use inside organizations. From hiring and performance analytics to customer service and forecasting, AI tools are becoming embedded in core business operations. As adoption accelerates, however, many leadership teams are discovering ...
The employee benefits landscape is in a volatile state as costs continue to rise — medical charges in 2026 may increase as much as 9%, and that follows an 8.5% increase in 2025.[1] Yet robust benefits packages are vital to ...
A transgender former employee of the U.S. Equal Employment Opportunity Commission filed a lawsuit Thursday, alleging the agency’s — and particularly Chair Andrea Lucas’ — “zealous implementation” of President Donald Trump’s antitransgender executive order resulted in a hostile work environment ...
Dive Brief: Hospital gift shop chain Lori’s Gifts will pay $600,000 to resolve claims that it refused to hire job candidates with disabilities and screened them using criteria that did not actually correspond to essential job functions, the U.S. Equal ...