Dive Brief: Despite investment in new platforms, 77% of large organizations using an HCM system continue to rely on previously implemented processes, including manual checks, parallel systems and legacy backups in order to handle daily HR operations, according to research ...

Dive Brief: Forrester predicts that AI will slash the number of customer service jobs in half by 2030. Organizations that receive a high volume of lower-complexity inquiries will see the greatest reduction in staff, according to a report from the ...

Dive Brief: One-third of front-line managers say continuous improvement programs stall because they’re driven by people who don’t understand how day-to-day work is done, according to a May 27 report from technology company SafetyCulture. A survey of 3,028 middle managers ...

A federal district court granted summary judgment Friday to Amazon.com Services in a case alleging negligence, negligent undertaking, vicarious liability and premises liability at a Louisiana warehouse after a contractor suffered a medical emergency on site, according to court documents. ...

Dive Brief: Remote work may explain up to 64% of the recent rise in unemployment among recent college graduates, according to an analysis from the Federal Reserve Bank of New York.  Researchers compared unemployment rates among younger and experienced workers ...

Dive Brief: The Illinois legislature earlier this week approved a bill that bans disparate impact discrimination, pushing back against an executive order from the president rejecting the liability theory. The bill targets policies and practices that may seem neutral, but ...

By: Kathryn Moody • Published Jan. 13, 2026 The end of 2025 painted a dour picture of the job market, especially entry-level roles. Entry-level jobs are disappearing, says one survey. Companies plan to replace those positions with artificial intelligence tool ...

Dive Brief: Artificial intelligence adoption is accelerating rapidly in the healthcare sector, but clinicians are concerned that relying too heavily on the technology could lead them to lose critical thinking and decision-making skills, according to a survey published Tuesday by ...

Dive Brief: A study of 4 million job applications screened by a hiring algorithm found evidence of “clear racial disparities” in applicant outcomes, with 26% of applications submitted by Black applicants and 15% of those submitted by Asian applicants being ...

Technology and artificial intelligence-driven change dominated HR Dive’s Identity of HR survey this year.  HR leaders are faced with finding ways to implement new technology, upskill workers on those tools and hire others with the skills they can’t develop in ...