What’s the secret to a thriving workplace? Trust and connection — as well as understanding exactly how much work each person can do, according to O.C. Tanner’s 2027 Global Culture Report.
Survey data was gathered from 25,000 workers across 23 countries.
Specifically, when companies have what researchers call the pillars of care — including a “foundation of care,” “capacity protection” and clear boundaries — employers are 11 times more likely to see organizational growth and innovation. Research also suggested that front-line employees who feel supported have 88% lower odds of burnout.
“Organizations are responding to relentless change by asking more of their people, often without strengthening the culture that makes those demands sustainable,” Alexander Lovell, vice president of the O.C. Tanner Institute, said in a statement. “We cannot keep extracting more from employees and expect their capacity to be limitless.”
Workplace culture has continued to be an HR issue, especially coming out of COVID-19 lockdown.
Previously, workers confessed to Express Employment Professionals that, despite workplace culture becoming more casual, they feel uncomfortable being themselves at work, and they’re unsure how to act at work.
Workers also continue to report heavy rates of burnout and low levels of confidence, per a Glassdoor report from earlier this year, due in part to “a chronic, unmanageable amount” of stress, one economist said.
Workplace experts previously emphasized to HR Dive that trust is crucial, suggesting a “trust intervention” as well as retraining for managers on how to give feedback tactfully. By doing so, employers can maximize worker goodwill and alleviate tension between managers and their direct reports, experts said.