In-N-Out Burger, Fidelity among best places to work based on Glassdoor reviews

In-N-Out Burger, Fidelity Investments and others earned spots on Glassdoor’s Best Places to Work 2024, published Tuesday.

The tech industry boasted the highest representation, accounting for 31 of the 100 companies; it was followed by 12 in consulting, 11 in finance and 10 in retail.

The list, which is based on employee feedback about the pros and cons of their company, includes 26 newcomers this year and two companies that have ranked on the list for all 16 years. 

Bain & Co., with a 4.8 of 5.0 rating, took the top spot after being No. 3 last year. The company has been on the list every year, along with Google, which ranked at No. 26 this year with a 4.5 rating.

This year’s top companies had similar themes that reflected transparent leadership, flexibility and opportunities for career advancement, according to the review site.

“Worklife is rapidly changing, and professionals are turning to Glassdoor to share their experiences about working for some of the most competitive employers in the world,” Christian Sutherland-Wong, CEO of Glassdoor, said in a statement“Glassdoor has evolved to make sure that transparency isn’t a fad, but rather, a foundational component in the future of work.”

During the review process, employees are asked to share their opinions about the best reasons to work there, downsides and advice they’d give to management. They also rate how satisfied they are with their employer overall, CEO, senior management and key workplace attributes such as career opportunities, compensation and benefits, culture and values, diversity and inclusion, and work-life balance.

In addition, employees are asked whether they’d recommend their employer to a friend and whether they believe their employer’s six-month business outlook is positive, negative or if they have no opinion.

The top metro headquarters included the San Francisco Bay area (19 companies), Washington D.C. (9 companies), New York City (7 companies) and Boston (7 companies). 

Hilti North America had the biggest jump in rankings, moving up 84 spots to No. 16, while Boston Consulting Group had the biggest drop in rankings, falling 84 spots to No. 91.

The top 10 large employers are:

1. Bain & Co. (4.8)

2. NVIDIA (4.7)

3. ServiceNow (4.6)

4. MathWorks (4.6)

5. Procore Technologies (4.6)

6. In-N-Out Burger (4.6)

7. VMware (4.5)

8. Deltek (4.5)

9. 2020 Companies (4.5)

10. Fidelity Investments (4.5)

In the small and medium employer category, most — 80% — are newcomers, including the top company, Whatnot, a social marketplace and tech company.

The tech industry had the highest representation, with 15 companies, followed by 7 in healthcare, 5 in real estate and 4 in retail. The top metro headquarters included the San Francisco Bay area (7 companies), Dallas (5 companies), Houston (3 companies), New York City (3 companies) and Washington D.C. (3 companies).

The top 5 small and medium employers were: Whatnot (4.8); WebBank (4.8); Axios HQ (4.7); Events.com (4.7); and Notion Labs (4.7).

Glassdoor’s list may provide some insight at a time when 1 in 7 U.S. workers say they want to leave their job within the next year. According to a Yoh report, most workers surveyed said they’d only leave if they received a higher salary or better benefits elsewhere, though some workers also said they’d like to work on more exciting projects or for a different boss.

As employers look ahead this year, HR leaders report declining expectations around retention and employee engagement, according to a report from The Conference Board. Even still, most CHROs said they plan to prioritize employee engagement and organizational culture in 2024, as well as leadership and workforce capabilities.